The central government, through the Ministry of Housing and Urban Affairs, has sanctioned ₹50 crore to set up Municipal Shared Service Centres (MSSCs) across Andhra Pradesh, targeting 123 urban local bodies (ULBs). The scheme aims to centralise and streamline core municipal functions such as property tax collection, issuance of trade licenses, building approvals, and grievance redressal, thereby modernising service delivery across cities and towns.
The first instalment of ₹25 crore has already been disbursed, signalling the beginning of the reform phase. MSSCs are expected to integrate digital tools like GIS mapping, enterprise resource planning (ERP), unified citizen platforms, and mobile revenue collection systems. By pooling resources and reducing fragmentation, these centres will help smaller ULBs overcome manpower shortages and system inefficiencies.
Officials emphasize that MSSCs will boost municipal revenue mobilization, unlock underused assets, and support public‑private participation (PPP) models for maintaining infrastructure. At the citizen front, a single interface or ward‑level counter will simplify access to essential services like issuing birth/death certificates, trade permits, and property approvals.
This initiative is part of the broader push for smart urban governance and digital municipal reforms in Andhra Pradesh. With a focus on enhancing accountability, transparency, and service efficiency, MSSCs are poised to redefine how urban local bodies function and interact with citizens.
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